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KnowledgeLab

Consulting

Operations ♦ Sales ♦ Marketing ♦ IT

Call 713.234.0919

SERVICES

As the economy fluctuates, what separates the losers from the survivors and the leaders? Of the companies that survive which will be positioned to maximize opportunities?

Losers: Short term gain at the expense of the employees, stockholders, and customers. Win / Lose. Employees are encouraged to cut corners, exotic accounting and employee turnover is the norm. They cause great destruction as seen in the dot.com bust of 2000, the financial meltdown of 2008 and the COVID 19 pandemic.

Survivors: Traditional companies that ride the highs and lows of the economy. The primary measure of success is the numbers.  Creativity and customer satisfaction is secondary to making the numbers each month. Employee “turnover” is managed to an acceptable level, key players are loyal as long as the compensation is better than the competition.

Leaders: This organization always outperforms competitors, rarely reduces staff, enjoys low turnover, and produces profit and stock value each month, quarter and year. Why?  What is their secret?  How do they do it?  Who are they?

The answer is the ones that know how to effectively reduce costs, increase productivity, and maintain employee, customer, and supplier relationships. Maximum performance requires looking beyond IT budgets and staff reductions and embracing an approach that systematically cuts across all functional areas of your organization. Companies who have embraced these principals have outperformed the S&P 500 by 500%*. Every business, corporation or organization has four fundamental elements: people, processes, performance, and profit.  Each functional area, sales manufacturing, operations, finance etc. depend on these principles.

 KnowledgeLab provides services in the following areas:

    Executive Management and Human Capital

• Current State Assessment of Corporate structure, Strategic Plan, KPIs, and SWOT
• Create Future State Action Plan and Performance Metrics.
• Establish, Vision, Goals and KPIs.
• Core Values and Culture, Employee Satisfaction, Bonus, and Recognition
• Mergers

   Financial Analysis

• Current State vs Goals
• P&L Development / Ratio Analysis / Budgeting / Cash Flow
• Salary / Compensation / Bonus / Sales plan / Profit Sharing

    Business Process Reengineering

• Review and Inventory Current Processes
• Develop action plan for BPR and manage execution

   Information Technology

• Current IT Performance Analysis
• IT improvement Planning
• Process Management and Business Rules
• Strategy and Migration Planning
• Implementation
• Start-up Software and Infrastructure Selection

   Sales

• Current Sales Management, Structure and Performance by Sales Rep
• Sales Planning & Strategy
• Account management Assessment
• Training

   Sales Operations

• Compensation Plans Creation and Evaluation
• Customer Satisfaction - Measurement and Enhancement

   Marketing  

• Current Marketing Performance Analysis - Target Market and SWOT
• Competitive Analysis
• 
  

   Marketing Mix

• Measure Effectiveness and adjust
• Web / Social Media Assessment and Planning
• Advertising and Promotion Strategy and Effectiveness
• ROI of Marketing Mix

   Event Planning and Execution

• Internal and External Message
• Site Selection
• Production

   Start-Ups

• Business Plan Development and Implementation
• Competition Analysis / SWOT
• P&L / Financial Plan Development
• Compensation
• Sales and Marketing Plan
• IT Development
• Government Compliance and Formation
• Funding

Start-up - Corporate - Government